Refund / Return Policy

Navzivo

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@navzivo.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Navzivo is operated by Inner Mongolia Autonomous Region Baotou Rare Earth High-tech Zone Binqianshi Trading Co., Ltd.

Company Name: Inner Mongolia Autonomous Region Baotou Rare Earth High-tech Zone Binqianshi Trading Co., Ltd.

Address: No. 303-M0252, Yanhao Incubation Building, Aerding Neighborhood No. 4, Xitu Road Subdistrict, Rare Earth High-tech Industrial Development Zone, Baotou, Inner Mongolia Autonomous Region, China

Phone: +86 19180410063

Email: support@navzivo.com